Welcome Package

Up to $5,000 + 250 Free Spins

Across your first three deposits
Wagering
35× deposit + bonus per stage
Max bet (bonus active)
$200
Min deposit
$40 per stage
Bonus win cap
10× the credited bonus

Contact Novajackpot Casino

If you need assistance with Novajackpot Casino, email support@novajackpotcasino.click. Our support team can help with general account questions, payment concerns, technical issues and responsible gambling requests.

Novajackpot Casino operates under a Curaçao Gaming Authority licence (8048/JAZ, issued by Antillephone N.V.) and secures all player data with 128-bit SSL encryption and certified random number generators.

Welcome PackageUp to $5,000 + 250 Free Spins

  1. OperatorRabidi N.V.
  2. Established2023
  3. Game Library15,057 titles
  4. Payment Methods20 fee-free options, AUD supported

Get in touch by email

For support, send your message to support@novajackpotcasino.click. Please use the email address connected to your account where possible, so your request can be reviewed more efficiently. Include enough information for the team to understand the issue, but do not share your password, payment PIN or other sensitive security details.

To help support respond faster, include your account email address or username, a short description of the issue and any relevant screenshots. Screenshots may be useful for showing error messages, transaction displays or account notifications. Make sure images do not contain unnecessary personal or payment information.

  • Account access, profile or verification questions
  • Deposit, withdrawal or payment queries
  • Questions about bonus terms or promotional conditions
  • Website, account or other technical problems
  • Requests relating to deposit limits, time-outs or other responsible gambling tools
  • Follow-up information for an existing support request

Response times can vary depending on the nature and complexity of your request. Support will usually reply within 24 hours, although some matters may require additional checks before a complete response can be provided. Sending one clear message with the relevant details can help avoid delays.