- OperatorRabidi N.V.
- Established2023
- Game Library15,057 titles
- Payment Methods20 fee-free options, AUD supported
The details you use to access your account
For Novajackpot Casino, the sign-in details are the email address and password entered when the account was created. Keep both handy before you start. If you are new to the brand, Registration begins with those details, followed by an age confirmation and a first deposit.
- Open the account access area
Use your usual browser and open the casino account access screen. A current browser is the simplest option for signing in.
- Enter your email
Type the email address connected to your account. Check the spelling carefully, especially if your browser has filled the field automatically.
- Add your password
Enter the password chosen during account creation. Passwords are case-sensitive in most account systems, so check capital letters and symbols if the first attempt does not work.
- Continue to your account
Submit the details and wait for the account area to load. If access does not go through, avoid repeatedly entering guesses and contact support instead.
| Item | What applies |
|---|---|
| Minimum age | You must be at least 18 years old |
| Supported currency | AUD is supported |
| Australian access | The service is accessible to Australian players |
| Account credentials | Email address and password |
The login itself should be treated as a private account action. Use your own email address, keep the password to yourself, and take a moment to check that you are entering details into the correct account access screen.
Keep your sign-in details private
Do not send your password through chat or email. If you need help, describe the access problem without sharing the password itself.
How to make everyday sign-in easier
Most login problems come down to small details rather than anything complicated. An extra space in an email address, an incorrect capital letter, or an old password saved by the browser can stop the form from accepting your details. Enter the information slowly once, then check each field before trying again.
A password manager can help if you use one, but check that it has saved the current email and password combination. If you are signing in from a shared computer, it is sensible to avoid saving your credentials in the browser. That is a simple habit, but honestly, this is the part most people skip.
- Use the same email address that was entered during account creation.
- Check for spaces before or after the email address.
- Make sure Caps Lock is not changing the password.
- Pause after submitting the form instead of sending several attempts at once.
- Use a private device where possible and keep your password confidential.
- Contact the support team if the account still will not open.
You can access the account from a phone browser as well as a computer. The mobile experience is built with HTML5, so you can use the browser instead of looking for a separate Mobile App. A progressive web app can also be installed as a home-screen shortcut through the browser, but the account remains browser-based.
The mobile lobby can be viewed without signing in, which can be useful when you want to get your bearings before entering account details. For actual account actions, use the login area and keep the email and password consistent with the account you created.
A phone browser is enough
The full mobile browser experience uses HTML5 and does not require plugins or updates. You can also add the web app to your phone's home screen through the browser.
Account controls you can use after signing in
Logging in is not only about returning to play. Your account also includes tools for keeping gambling within boundaries that suit you. Novajackpot provides self-imposed deposit limits directly in the account, so you can set a personal ceiling for deposits.
Self-exclusion and self-imposed bans are available in-account as well. These options are intended for players who want to take a break or prevent themselves from gambling. Gambling involves real money and real risk, so using a limit before you need one can make your own boundaries clearer.
- Use self-imposed deposit limits to manage how much you add to the account.
- Choose self-exclusion or a self-imposed ban when you want to stop access for a period.
- Treat the controls as personal safeguards rather than something to change on impulse.
- Use the responsible gambling resources for extra support when it would be useful.
The responsible gambling information includes a self-assessment tool and references GamCare, Gamblers Anonymous, and Gambling Therapy. You do not need to wait for a login problem before thinking about these tools. They are there to help you make decisions that fit your circumstances.
Set a boundary before you deposit
A deposit limit is easier to follow when it is decided in advance. Choose an amount that fits your budget, and never use gambling to chase a loss.
Security and support when access becomes difficult
Connections to the casino are protected by 128-bit SSL encryption. Game outcomes use certified random number generators. These measures relate to the technical environment, while your own password habits still matter when protecting account access.
| Support option | Availability | Useful detail |
|---|---|---|
| Live chat | 24 hours a day, 7 days a week | Available to all players, regardless of VIP status |
| Live chat response | Around 3 minutes on average | Useful for a sign-in question that needs a quick reply |
| Email support | Email assistance | A 24-hour reply window is targeted |
| Support languages | Multiple languages | English, French, German, Italian and Spanish |
When contacting support, explain what happens after you submit the login form. For example, you can say whether the credentials are rejected, the account screen fails to load, or you are unsure which email address is connected to the account. Keep the description clear and leave out your password.
Live chat is open to every player, not only members of the VIP club. That gives you a direct option for account-access questions, while email is available when you prefer to write down the issue and wait for a reply.
Ready to return to your account?
Have your account email and password ready, then use the login form. If the details are not accepted, the 24/7 live chat team is available to help.
The brand details behind your account
It is worth checking the brand name before entering personal account details. Novajackpot Casino is operated by Rabidi N.V. The company was established in 2023 and has company registration number 151791.
| Detail | Information |
|---|---|
| Owner and operator | Rabidi N.V. |
| Registered address | Scharlooweg 39, Willemstad, Curaçao |
| Company registration | 151791 |
| Year established | 2023 |
| Licence | Curaçao Gaming Authority, 8048/JAZ |
These details help you identify the account and brand you intend to use. For an Australian player, the most practical checks are simple: use the Novajackpot Casino name, enter the email connected to your own account, and keep your login information private.
If you are taking a break, use the self-exclusion controls rather than trying to log in repeatedly. If you are simply returning to your account, check your credentials once and use live chat or email support when you need assistance.
Login: your questions
What details do I need for the Novajackpot Casino login?
You need the email address and password entered when your account was created. Check both carefully before submitting the login form.
Can Australian players use a Novajackpot account?
Yes. Novajackpot is accessible to Australian players and supports AUD as a currency.
What is the minimum age for an account?
You must be at least 18 years old to create and use an account.
Can I set deposit limits after logging in?
Yes. Self-imposed deposit limits are available directly in your account and can help you manage your gambling budget.
Where can I get help with a login problem?
Live chat is available 24/7 to all players, with an average response time of around 3 minutes. Email support targets a 24-hour reply window.
Which languages does account support cover?
Support is available in English, French, German, Italian and Spanish.
What protects the account connection?
Connections use 128-bit SSL encryption. The casino also uses certified random number generators for game outcomes.
